Call +1 (844)747-3500 to make your appointment

Mon-Fri, 11 AM-11 PM, Sat/Sun, 9 AM-5 PM

A mid adult woman who is sheltering in place video conferences with her mature adult female doctor.

About Express Care

WashU Express Care is convenient, same-day urgent care available, via virtual visit, seven days a week (MyChart is required). See a Washington University emergency medicine physician virtually from home (for emergencies, call 911 or go to the closest emergency room).

WashU Express Care is intended for adult care only.

Call 844-747-3500 to schedule your visit or you may request an On Demand visit by visiting MyChart.


  • For Washington University insurance plan participants, visits are part of the WUDirect benefit. For all other plans, usual co-pays apply.
  • Appointments are immediate, and less expensive than an emergency room or urgent care visit.
  • We will refer you to a specialist, if needed.
  • WashU Express Care does not replace your regular primary care provider (PCP). If you do not have a PCP, we’ll help you find one.

Level of Care

WashU Express Care is for:

  • Nausea
  • Vomiting
  • Diarrhea
  • Back Pain
  • Sore Muscles
  • Coughs
  • Sore Throat
  • Urinary Tract Infections
  • Fever
  • Sinus Infections
  • Insect Bites
  • Flu Symptoms
  • Minor Cut/Burn Evaluation
  • Ear Aches
  • COVID-19 Evaluation

What NOT to use WashU Express Care for:

  • Chest pain
  • Severe shortness of breath
  • Severe abdominal pain
  • Stroke symptoms


Hours and Contact

WU Express Care is available Monday-Friday, 11am-11pm and Saturday/Sunday from 9 am-5 pm and is intended for adult care (age 18+) only.  

Call 844-747-3500 to schedule your visit.

Available by Fax at 833-642-0785

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